Staff Guide
This guide is for operational school staff who support admissions, attendance follow-up, family requests, and official records in Agiled. Staff keep information accurate and move work to the right decision-maker; they do not replace the School Admin, Principal, or safeguarding process.
Available now. Last reviewed: 19 August 2026.
Your daily responsibilities
- Check the Staff dashboard and complete or update genuine work items.
- Record applicant and family information accurately, then prepare the correct handoff.
- Review attendance follow-up items using the school's evidence and policy.
- Track family requests without exposing private information.
- Prepare and issue official documents only after all required records are ready.
A safe operating rhythm
Start and finish each work item
- Confirm you are viewing the correct student, applicant, family, or document before changing anything.
- Search for an existing record before creating a new one.
- Record only information needed for the school task, using factual and professional wording.
- Complete the supported step, then check its status in the relevant queue or registry.
- Hand off decisions, missing setup, or sensitive concerns to the responsible role.
Start with Understanding Operations Data and Handoffs to see where each Staff workflow begins and ends.
