Attendance Review and Exceptions
Use Attendance Admin to review follow-up work that needs attention. Staff should resolve an exception only when the current record and evidence support the action under school policy.
Available now. Last reviewed: 19 August 2026.
Review attendance follow-up
Work an exception safely
- Open Attendance Admin and choose the relevant queue or exception.
- Confirm the student, date, section, and current status before taking action.
- Review the evidence available through the school's approved attendance process.
- Apply the appropriate supported status only when the evidence and policy are clear.
- Check that the record now shows the intended status and document any required follow-up through the approved school process.
What happens next
Attendance follow-up is complete only when the supported status and evidence are clear. Unresolved or sensitive cases remain with the authorised owner.
Related guides
For broader attendance and enrollment problems, see Staff troubleshooting.
Troubleshooting
Evidence is missing or contradictory
Leave the record for follow-up and ask the teacher, guardian, or authorised school role for clarification under policy.
A summary figure looks unusual
Verify individual attendance records and dates before reporting or escalating the figure.