Traduction en cours
Ce document est actuellement proposé en anglais pendant la préparation de la version française.
Troubleshooting and Glossary
Start by checking that you are signed in to your own account and looking at the correct course or date. If something still looks wrong, ask the person who owns that school information.
Disponible maintenant. Dernière révision: 19 August 2026.
Troubleshooting
I cannot see my courses or timetable
Check whether the school term has changed, then ask the school office or School Admin to check your enrollment, course, and schedule setup.
I cannot find an assignment
Check the correct course and ask the teacher whether the task has been assigned to your class.
My grade is missing or looks wrong
Results appear after publication. Ask your teacher about timing or ask them to review the assessment if the published result seems incorrect.
My attendance is incorrect
Give the date and lesson to your teacher or school office. Do not try to change attendance yourself.
An issued document is missing
Ask Staff or the school office to check the document status and source record. Do not create a second request while the original status is being checked.
I see another person’s information
Stop using the page and report it immediately. Do not save, share, or discuss the information.
Glossary
- Course: a subject you are enrolled in for the current term.
- Timetable: the days, times, rooms, and classes planned for you.
- Assignment: school work with instructions and a due date.
- Published grade: a result that has been reviewed and made visible to you.
- Attendance: the school record of whether you were Present, Absent, Late, or Excused.
- Issued document: an official school document that Staff/Admin has completed for you.