الترجمة قيد التنفيذ
يتم توفير هذا المستند حالياً باللغة الإنجليزية ريثما تكتمل الترجمة إلى اللغة العربية.
Student Fee Tracking and Payment Verification
The Staff Finance workspace allows staff members to monitor school fee invoices, verify attached payment receipts, and maintain an accurate ledger of student payment statuses.
متاح الآن. آخر مراجعة: 9 September 2026.
Before you begin
- Confirm the student's legal name, section, and guardian details before updating any invoice record.
- Verify attached payment slips against bank records or receipt vouchers before approving payment status.
- Never alter fee amounts or record a status without supporting payment documentation.
Review invoices and verify payment proof
- Open Staff Hub and navigate to Finance & Tuition (
/staff/finance). - Use the search bar or filter by payment status: All, Pending Verification, Overdue, Paid, or Unpaid.
- Click on the invoice row or select Verify Receipt to inspect the invoice details and attached bank slip.
- If the bank slip matches the billed amount and reference number, click Approve Receipt to record status as Paid.
- If payment is past due without valid proof, mark the invoice as Overdue to prompt guardian follow-up.
ماذا يحدث بعد ذلك
Approved payments immediately update the student's clearance status for document issuance and official term completion records.
Related guides
For family contact, payment escalations, or billing disputes, see Parent Service Case Tracking and Staff troubleshooting.
Troubleshooting
Payment slip is illegible or amount does not match
Do not approve the receipt. Leave status as Pending Verification and contact the guardian via Parent Services Desk to request a clear transaction receipt.
Guardian claims payment was made but no invoice exists
Search by student identifier and guardian name. If the invoice was never generated, escalate to the School Admin to issue the term invoice before accepting verification slips.
Duplicate payment slip submitted for multiple children
Verify each child's invoice separately. Ensure the total bank transfer amount covers each allocated invoice before approving multiple records.